• This is a Primal production specification issue – it poses absolutely no risk to human health.
  • Only 5 specific Primal Canine and Feline Freeze-Dried Poultry Formulas were produced outside of our grind size specification (see attached file)
  • We have very precise requirements as to how our foods are to be produced so they preform optimally.
  • We require our meat and bones be ground down to a coarseness of 1/8"
  • Over a single production run, the wrong grind plate was used and the product was ground at 1/4" coarseness, which is a 1/8" variance to our specifications.
  • We became aware that food produced over a single production run did not meet our precise specifications and may not preform optimally, particularly for small dogs and cats.
  • We are not comfortable having product in the market that doesn’t meet our precise specifications and deliver optimal experience to the consumer and pet.
  • This decision is entirely voluntary and the FDA is not involved at all.