Through a recent product quality review process, we have determined that 5 specific Primal Canine and Feline Freeze-Dried Poultry Formulas were produced outside of our grind size specification of 1/8" which we have determined is the ideal size of ground bone to be fed to dogs and cats. The products in question were ground at 1/4" or 1/8" deviation from our specification.


This only applies to select Batch Numbers and not all products are affected. Please refer to the attached list for the items in question. Affected products will have both the Unit UPC AND the Batch Number matching our list. If you do not have product with both pieces of information matching our list, then your product is safe to use.