Primal Pet Foods

Frozen Formulas 2

• How many nuggets are in a 3lb bag?
• How many patties are in a 6lb bag?

Pronto Formulas 2

• How quickly will my Pronto thaw?
• Do I serve Primal Pronto Formula frozen or thawed?

Freeze-Dried Formulas 10

• How many Freeze-Dried Formula nuggets are in a bag?
• Are your Freeze-Dried Formulas available in a larger size than the 14oz bag?
• Why does the Guaranteed Analysis for your Freeze-Dried Formula appear higher than your Raw Frozen Formula?
• Can I feed Freeze-Dried dry/without rehydrating?
• What does the "Lot Code" on my bag of Primal Freeze-Dried Formula mean?

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Fresh Toppers 7

• Where are the mussels sourced from in your Fresh Toppers?
• Why are some Omega Mussels products slightly different colors?
• How are your mushrooms grown?
• How is the Awesome Squash prepared?
• How is the Power Greens prepared?

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Raw Goat Milk 4

• How do I store Primal Raw Goat Milk for optimal freshness?
• Why is my Goat Milk separated?
• What type of cinnamon do you use in your Raw Goat Milk
• Is your raw goat milk fermented?

Bone Broths 6

• What is the shelf-life of bone broth and can it be thawed and refrozen?
• Do the poultry bones in Bone Broth utilize HPP?
• What's the difference between Bone Broth and Raw Goat Milk
• What are the benefits of Bone Broth?
• Are there any heavy metals such as lead found in your bone broth?

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Bones 6

• How should raw bones be introduced into a dog's diet?
• Are raw bones safe to feed? I've always heard that I should never give a bone to a dog.
• What are the benefits of feeding raw bones?
• Can I give my puppy raw bones?
• Can I feed more than two Recreational Bones per week?

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Purchasing 5

• Where can I buy Primal Pet Foods?
• Where can I find a specific product?
• Is Primal available in Hawaii and Alaska?
• Where can I purchase frozen products online?
• I am not satisfied with a product. How can I make an exchange or return?

Feeding Recommendations 10

• Do I need to transition my pet onto raw food from kibble, canned, or other cooked/processed diets?
• Do I need to transition between proteins or between different lines of Primal Formula?
• My pet is a speed eater. How do I slow them down?
• Why is moisture important?
• I have a picky eater. Can you make any recommendations?

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Differences Between Products 4

• What are the differences between your cat and dog Formulas?
• What is the difference between Primal Frozen and Freeze-Dried Formulas?
• What is the difference between your different "Formula" options?
• Why are the Freeze-dried and Raw Frozen Guaranteed Analyses so different?

Recipes for Specific Life Stages 8

• How do I know if this formula is right for my pet’s life stage?
• Will Primal be moving away from All Life Stages formulas across your line?
• What does it mean to formulate a pet food for a specific life stage?
• What changed with my dog’s recipe?
• What is being added to the puppy recipe for it to be specifically formulated for puppies?

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