Because of the complexity of frozen food logistics, we no longer allow frozen Primal products to be sold online. We have found that the shipping of raw frozen meat products direct to the consumer from our online retail partners does not work well for guaranteeing that our product will land to you in pristine condition. We believe selling our frozen products via local retailers is the most consistent and reliable process to ensure our consumers receive our products in the condition they expect. Our frozen products are available at over 6,000 pet specialty stores across North America. You can find a retailer near you by using our Store Locator. We recommend calling your local retailer prior to your visit to ensure availability of the specific products that you seek.
Alternatively, our freeze-dried formulas and treats are available online from approved Primal retailers such as: