We are conducting a voluntary recall on a single lot (#W10068709) of Raw Frozen Primal Patties for Dogs Beef Formula (6-pound), with best by date of 05/22/23.

We distributed sixty-six cases (396 units) of this product to select pet stores in Eastern U.S. and British Columbia in late April 2022 and have received no complaints or reports of illness to pets or humans from this lot. No other Primal lot codes or products are impacted by this voluntary recall.

This voluntary recall is a result of routine sampling by the FDA, which revealed one presumptive positive for Listeria in one lot (#W10068709) of Raw Frozen Primal Patties for Dogs Beef Formula. If you have product from this lot in your possession, we ask that you stop feeding it to your dog and properly dispose of it.

If you have any questions, please contact Primal Pet Foods by phone at (800) 742-1312 Monday–Friday, 6:00 a.m. through 4:00 p.m. PST, or by submitting an online request.