What do "USDA Approved" & "Human-Grade" mean?
Our California facility is a USDA regulated and approved food processing facility. All of our ingredients are human-grade (also referred to as edible-grade)...
Thu, 9 Aug, 2018 at 6:39 PM
Where are your ingredients sourced?
First and foremost, we do not source any ingredients from China. Our lamb and venison are from New Zealand, our rabbit comes from France, and a few of o...
Tue, 24 Apr, 2018 at 8:25 AM
Where do you source your meats?
First, please feel free to check out the Country of Origin for every ingredient on the Quality Guarantee page of our website.  Additionally, ★All of...
Thu, 7 Dec, 2017 at 10:51 AM
What is the country of origin for your ingredients?
Please note that we have made this information available on our Quality Guarantee page of our website.
Thu, 7 Dec, 2017 at 10:51 AM
Do you use "3D" or "4D" (pet grade) meats?
No. As a manufacturer that sources all of our ingredients exclusively from human-grade suppliers, we are prohibited from using such low quality meats. 3D an...
Thu, 7 Dec, 2017 at 10:52 AM
Does Primal use thyroid, or other glandular materials?
No. We source specifically human-grade meats, which are required to avoid including any sort of thyroid material. We’ve extensively researched the integrity...
Tue, 5 Dec, 2017 at 12:12 PM
Why is there clay in your pet food?
We use montmorillonite clay as an alternative to a synthetic vitamin pack in order to provide essential trace minerals. There are several different type...
Tue, 5 Dec, 2017 at 12:13 PM
Is it safe to feed pork to my pet?
Yes. Primal pork diets meet the same quality standards as all of our products; human-grade, hormone-and-antibiotic-free foods that are parasite- and pathoge...
Thu, 7 Dec, 2017 at 10:47 AM
Where is your salmon sourced and is it wild-caught or farmed?
Our salmon is wild-caught in the Pacific.
Fri, 8 Dec, 2017 at 1:57 PM