Our poultry formulas tend to crumble or appear ‘softer’ than our red meat formulas. This is due to slight form variations in moisture and fat levels in raw materials. There is also natural variance between bags, so some nuggets may appear more crumbled or broken apart then others. The crumbled product is still suitable to serve your pet and is actually easier to rehydrate.

You can use a standard measuring cup to portion the crumbled portion. 1 complete nugget equals approximately 1/4 cup of crumble. Product variation is normal, and the hardness or softness of our freeze-dried products is not an indicator of freshness. Watch our videos on the best ways to prepare and serve the Freeze-dried Formulas on the Feeding Instructions page of our website.