Manufacturing

Are all of your products manufactured in the USA?
Yes, all of our products are manufactured in the USA. Specifically, ★ All of our Raw Toppers, Raw Meaty and Recreational Bones are manufactured at our h...
Wed, Aug 19, 2020 at 6:23 PM
Why are your products "not for human food" if you use human-grade ingredients?
We are a manufacturer of pet food. Our products are not labeled for human consumption. While all of our ingredients are wholesome, human-grade ingredients, ...
Tue, Dec 5, 2017 at 1:58 PM
What do the C/N/W/H symbols on the back of my bag mean?
Our holistic veterinary community asked that we provide a food energetics guide on our packaging. Our food energetics information is based on Chinese the...
Thu, Feb 28, 2019 at 6:43 PM
How finely ground is the bone in your products?
The ground bones contained in all formulas are finely ground to 1/8”. The ground bones contained in our mixes and grinds are finely ground to 3/16". Al...
Mon, Oct 23, 2017 at 4:22 PM
Why is there produce in my dog's raw food?
We use a small amount of produce in all of our formulas because your pet requires nutrients that they cannot get from human-grade muscle meat, organ meat, a...
Sun, Dec 10, 2017 at 2:12 PM
Are all Primal products formulated to meet AAFCO standards?
All Primal Balanced Bases are formulated to meet AAFCO standards. All other Primal products are for supplemental feeding only. The following applies to AAFC...
Wed, Mar 8, 2023 at 12:17 PM
What is Primal’s commitment to consumer safety?
Consumer safety is paramount and Primal has an unparalleled commitment to providing clean, safe products for our consumers. Here’s what we do to ensure only...
Tue, Dec 19, 2017 at 4:19 PM
Are color, smell, or texture variations normal?
As with any natural product, there are variable factors which are beyond our control as we are working with all-natural ingredients. For example, slight vari...
Mon, Mar 19, 2018 at 4:37 PM