FAQs
We are conducting a voluntary recall on a single lot (#W10068709) of Raw Frozen Primal Patties for Dogs Beef Formula (6-pound), with best by date of 05/22/2...
Thu, Jun 30, 2022 at 8:05 PM
If a pet parent purchased a bag of Raw Frozen Primal Patties for Dogs Beef Formula from lot # W10068709, they should stop feeding it to their dog and discar...
Fri, Jul 1, 2022 at 10:26 AM
This voluntary recall is a result of routine sampling by the Food and Drug Administration, which revealed one presumptive positive for Listeria Monocytogene...
Thu, Jun 30, 2022 at 7:49 PM
Yes. The safety and quality of our products is our top priority. We use a “test and hold” protocol to ensure that all products test negative for harmful bac...
Thu, Jun 30, 2022 at 7:50 PM
We us a “test and hold” protocol to ensure that all products test negative for harmful bacteria before being released for sale. We use a third-party laborat...
Thu, Jun 30, 2022 at 7:51 PM
No. To date, we have not received any reports of illness on this lot of Raw Frozen Primal Beef Patties for Dogs.
Thu, Jun 30, 2022 at 7:52 PM
No. We haven’t had any complaints of any kind on this lot of Raw Frozen Primal Beef Patties for Dogs.
Thu, Jun 30, 2022 at 7:52 PM
No. This voluntary recall is on a single lot of lot of Raw Frozen Primal Beef Patties for Dogs. No other Primal lot codes or products are impacted by this r...
Thu, Jun 30, 2022 at 7:53 PM