What 'complete & balanced' diet options does Primal have to offer?
Primal offers a wide variety of species-appropriate, complete and balanced diets for adult dogs and cats. ★  Raw Frozen Formula – Our original and most ...
Mon, 21 Nov, 2022 at 8:40 AM
Will Primal ever come out with a complete and balanced raw meat diet without the vegetables?
No. The superior bio-availability of whole food nutrients (when compared synthetic alternatives) allows Primal to provide the most biologically accessible f...
Sat, 9 Dec, 2017 at 4:53 PM
Is the Primal packaging recyclable?
Primal Raw Goat Milk bottles are recyclable LDPE plastic.    Primal Freeze-Dried Raw Toppers bags are recyclable through store drop off. Visit How2Recycle...
Wed, 23 Feb, 2022 at 9:26 PM
How do I submit a testimonial?
Sharing a testimonial with us is easy. Simply click the red Share Your Story button at the bottom of our Testimonials page and tell us your Primal success s...
Sat, 9 Dec, 2017 at 5:42 PM
What is AAFCO?
The Association of American Feed Control Officials (AAFCO) is a voluntary membership association of local, state, and federal agencies charged by law to reg...
Tue, 19 Dec, 2017 at 2:07 PM
How can I join your mailing list?
You can join the Primal Pack from the footer of any page on our website or by going here. Simply enter your email address and click "Sign Up." Mem...
Wed, 10 Jan, 2018 at 2:31 PM
Is your packaging BPA-free?
Yes. All of our packaging is BPA-free and phthalate-free.
Fri, 30 Mar, 2018 at 9:38 AM
Do your bags contain Triclosan?
No. The films, inks and adhesives used in the package manufacturing process do not contain Triclosan in their formulation.
Tue, 12 Jun, 2018 at 3:22 PM
Will Primal ever make a grain-inclusive raw formula?
No. Grains are not needed to make a safe, complete and balanced diet. All Primal balanced formulas use raw, meat-based proteins and do not include plant pro...
Tue, 22 Feb, 2022 at 9:38 AM
Is Primal aware of the WSAVA questionnaire regarding selecting a pet food manufacturer?
Yes. The following Q&As address the WSAVA recommendations on selecting pet foods. Do you employ a full-time qualified nutritionist? (Appropriate quali...
Mon, 23 Jan, 2023 at 9:51 AM