FAQ
Primal offers a wide variety of species-appropriate, complete and balanced diets for adult dogs and cats. ★ Raw Frozen Formula – Our original and most ...
Mon, 21 Nov, 2022 at 8:40 AM
No. The superior bio-availability of whole food nutrients (when compared synthetic alternatives) allows Primal to provide the most biologically accessible f...
Sat, 9 Dec, 2017 at 4:53 PM
Primal Raw Goat Milk bottles are recyclable LDPE plastic. Primal Freeze-Dried Raw Toppers bags are recyclable through store drop off. Visit How2Recycle...
Wed, 23 Feb, 2022 at 9:26 PM
Sharing a testimonial with us is easy. Simply click the red Share Your Story button at the bottom of our Testimonials page and tell us your Primal success s...
Sat, 9 Dec, 2017 at 5:42 PM
The Association of American Feed Control Officials (AAFCO) is a voluntary membership association of local, state, and federal agencies charged by law to reg...
Tue, 19 Dec, 2017 at 2:07 PM
You can join the Primal Pack from the footer of any page on our website or by going here. Simply enter your email address and click "Sign Up." Mem...
Wed, 10 Jan, 2018 at 2:31 PM
Yes. All of our packaging is BPA-free and phthalate-free.
Fri, 30 Mar, 2018 at 9:38 AM
No. The films, inks and adhesives used in the package manufacturing process do not contain Triclosan in their formulation.
Tue, 12 Jun, 2018 at 3:22 PM
No. Grains are not needed to make a safe, complete and balanced diet. All Primal balanced formulas use raw, meat-based proteins and do not include plant pro...
Tue, 22 Feb, 2022 at 9:38 AM
Yes. The following Q&As address the WSAVA recommendations on selecting pet foods. Do you employ a full-time qualified nutritionist? (Appropriate quali...
Mon, 23 Jan, 2023 at 9:51 AM